Department: Quality Department
Job Title: Quality Assurance Corporate Coordinator
Reports to: Director of Quality Assurance

RESPONSIBILITIES

QA SYSTEM, SUPPLIER / COPACKER & COMPLIANCE

• Update, communicate and deploy Corporate Policies and/or documents to facilitates and/or raw material suppliers and contract manufacturers to ensure that process inputs meet Ole Requirements.
• Responsible on coordinating and maintain the Ole Mexican Foods Corporate Document Control System (Quality Procedures, Plans, flow process, work instructions, etc...)
• Assist QA Director in the development of QA policies and procedures new items and ensure that they are properly deployed to the plants and/or raw material suppliers and contract manufacturers.
• Support and collaborate with special studies in cooperation with the Quality Assurance Director.
• Coordinate meetings with QA rep. at plants to brainstorm and improve Mock Recall Corporate Program at least once per year.
• Responsible to monitor QA KPI’s (Key Performance Indicators). Review data to ensure that critical-to-quality attributes are meeting Ole’s requirements.
• Assist QA Director on consumer complaints to benchmark and track consumer complaint index internally and externally.
• Coordinate implementation of corrective action for out-of-compliance conditions by corporate.
• Coordinate GFSI Plants Audits. Responsible on controlling and updating BRC’s structural documentations.
• Responsible on Control, update and deploy Supplier Approval Program
• Coordinate with suppliers and/or Purchasing corporate on any updated raw material documentation
• Communicate with Raw Material Suppliers and Contract Manufacturers to ensure that process inputs meet Ole Requirements.
• Give Direction to QA system person to maintain and administer the Raw Materials and Finished Product Specifications Central Database
• Coordinate and communicate Pest control management at Atlanta Tortilla Division & DC location.

PRODUCT DEVELOPMENT

• Ensure that, when necessary, products are tested for physical and chemical attributes, foreign matter, and microbiological load by an authorized third-party laboratory.
• Evaluate outside lab efficiency, accuracy, and level of service
• Coordinate with QA representative at Atlanta # 1 and 4 outside lab extraordinary testing.

MANAGEMENT OF QA STAFF

• Train QA staff to meet the needs of the QA department
• Ensure that QA staff is (are) performing their job functions effectively and efficiently.
Assist in other tasks as required by the VP of Sales, VP Operations and/or the Director of QA
REQUIREMENTS

• Must have excellent verbal and written communication skills that reflect professionalism and high work ethic, especially when interfacing with customers and co packers
• Bachelor degree
• Bilingual (English and Spanish) preference.
• Must be proficient in Microsoft Word, Excel and Access
• Must have an understanding of basic applied and theoretical statistics.
• Must be able to lift 40 pounds
• Must portray a friendly and cooperative, yet professional attitude
• Must be familiar with the use and maintenance of lab equipment
• Must be organized
• Must be a leader able to recognize the scope of Ole’s QA needs, be able to implement a QA program and perform routine and contingent tasks needed to keep the QA program up to date.
• Good people skills

"No remote work"

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